After you have submitted your exchange or return, allow the shipping process 5-7 business days for us to receive your package. If you are seeking to exchanging your order, we will email you a new tracking number; we will also refund you the shipping cost. Make sure you ship your entire order in its new and unprocessed condition within 30 days of delivery. Otherwise, the return will not be accepted. Each return is subject to a $5.95 restocking fee.