After you have submitted your exchange or return, allow the shipping process 5-7 business days and for us to receive your package. If you're exchanging, keep a look out for your new tracking number via email. Also if you're exchanging we will refund you the shipping cost. Make sure you ship your entire order in its new and unprocessed condition within 30 days of delivery. Otherwise, the return will not be accepted. Each return is subject to a $5.95 restocking fee.