Yes, we offer refunds on your <em>initial</em> product. You have 30 days to return your item in its original, unworn, or untampered condition. Hair should remain in its binding and should not be dyed or shampooed. If you are not satisfied with your order, send the product back to us, along with the container to process your refund. Keep in mind that $25 of your $74.99 subscription fee is non-refundable.

At this time we do not refund any payments unless you haven't ever received a Bundle Box. If you purchased a Bundle Box without subscribing and you are returning it, the amount you paid for the Bundle Box will turn into Bundle Bucks, which is redeemable for up to 1 year. The membership fee is non-refundable.